It will now be listed as iTSXDEVICE with the other sct drivers. You will see your device in the Device Manager change posistions and names to the correct driver name. Once you have found selected the unzipped Windows 8.1 drivers folder and clicked ok, the computer will automatically search through that folder and install the driver files needed. On the next window, click “Browse my computer for driver software” and then click Browse on the pop up window and then browse to the unzipped folder we created a few steps back. Right click on the device in yellow and select “Update Driver Software”. You will find the device in the device manager by looking for a device that is generally notated by a yellow exclamation mark and can be found usually under “other devices”. The device should be connected to the computer via usb. Your device manager window should be open at this point. Right click the start button and select Device Manager from the list this time. Drag your mouse down to the bottom left corner of your computer where the Start button is like we did in Step 1. We need to open the computers Device Manager. Now we can finally install the drivers for your device. Once comlete you will have a folder with the same name that no longer has the zipper on it. This will default to the same location the zipped file was in unless you choose a different destinate folder. You can just click extract at the bottom and it will unzip the files into a normal folder so we can use the files. Locate the zipped file and right click on it, and then choose extract all.Ī dialog box will appear to ask you where you would like to extract the files. To use these files we must first unzip them. These files are “zipped” like putting clothes into a suitecase to conserve space. Typically it files will default to Downloads, My Documents, or Desktop. Remember where you download them because we will need them later. The next step is to download the appriate file for your system.
Most Windows 8.1 machines will be 64bit, but double check to be sure.
Verify that you have windows 8.1 and check for 32bit or 64bit as displayed in the image. Here we can identify which version of Windows you have. Your computer will open up the System properties from step 1. To do this simply drag your mouse down to the bottom left corner and right click on the start button, then select “System”. We first must determine if you have the 32bit or 64bit version of Windows 8.1. Should you still experience this issue, below are the instructions needed to complete the manual driver installation and once completed your device will communicate with your computer for updating and loading custom tunes.
Unfortunately Windows 8.1 (and 10) may have an issue involving the drivers for the devices but this issue has been addressed in more recent releases of the Device Updater.
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